As I look over the history of our blog , there are many posts regarding the physical improvement of Peacock House. In fact,right now, Dennis is renovating our kitchen ( more on that in a later post). But we thought you also might be interested in things we do to update our skills as Innkeepers.
“Improvement begins with I.” A. Glasow
Recently, Dennis and I completed and received certification in a Maine State Required Program called ServSafe. This program reflects the highest standard of food safety training and certification. It is another way for us to be certain we are providing the best Customer Service to our valued guests. There are many ways in which we actively look to improve our services and remain up to date on trends and issues in the hospitality industry -
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We are inspected and liscensed by the State of Maine.
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We are members of The Maine Innkeepers Association .
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We are members of and inspected annually by AAA.
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We are members of The Cobscook Area Chamer of Commerce, The Machias Chamber of Commerce and The Eastport Chamber of Commerce.
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We attend annual Conferences presented by The Maine Innkeepers Association and The Maine Lodging and Restaurant Association.
“An essential part of a happy, healthy life is being of service to others.” S. Thoele
All this activity is focused on keeping our skills fresh and our guests happy. We want to be good at what we do, excited about Peacock House and eager to serve the guests that come to our door year after year. After all, why be in the hospitality business if it isn’t what you love to do?
“Running a B&B is like watching a duck swim on the water – he appears to be gliding along effortlessly,but underneath the water, his feet are paddling like crazy.” Peter Smith
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